These terms and conditions outline the rules and regulations for the use of our website AstroCharcha.com and its services. By accessing this website, we assume you accept these terms and conditions in full. Do not continue to use AstroCharcha.com if you do not accept all of the terms and conditions stated on this page.

Changes and Updates

AstroCharcha.com reserves the right to update, amend, or modify these Terms of Use at any time. Users are encouraged to review these Terms periodically to stay informed of any changes.

Agreement to Terms

By using our website and services, you acknowledge that you have read and understood these Terms and consent to be bound by them. If you disagree with any part of the terms, then you may not access the website or use the services.

Services Description

AstroCharcha.com provides astrological content, reports, consultations via phone, video, email, and other related services categorised into "Free Services" and "Paid Services". Membership registration may be required for personal astrological services and access to additional content.

User Responsibilities

Users must not misuse our website or services in any way that is unlawful or harmful to AstroCharcha.com or any third party. Any content transmitted through our website by users must not infringe on the rights of others.

Content Ownership and Use

The content provided on AstroCharcha.com, including text, graphics, logos, images, as well as the compilation thereof, and any software used on the site, is the property of AstroCharcha.com or its suppliers and protected by copyright and intellectual property rights.

Black Magic, Sorcery, Witchcraft, and Occult practices

As an organisation, we expressly prohibit our users from participating in any form of black magic, sorcery, witchcraft, and occult practices. In the event that we become aware of any user intentionally or unintentionally involved in such activities, we reserve the right to terminate the account.

Disclaimer of Warranties

The user expressly acknowledges and agrees that, to the fullest extent permitted by applicable law, the website does not warrant the services provided. The astrological advice offered through the website is based on the accumulated or personal knowledge, experience, and interpretations of astrologers, and therefore may vary among different astrologers.

The website provides services through a diverse panel of duly verified astrologers, and these service providers (astrologers) may recommend the use of mantras, rituals, gemstones, or other astrological remedies on occasion, for the user's benefit. The recommendations provided by astrologers, the website, and its affiliates, partners, associates, officers, employees, agents, partners, and licensors are made in good faith. The website and its content are provided "as is" without warranty of any kind, either express or implied, statutory, or other warranties, including but not limited to warranties of title, non-infringement, merchantability, or fitness for a particular purpose. 

While AstroCharcha.com endeavours to provide accurate and up-to-date information, we make no warranties regarding the reliability, accuracy, or completeness of any information on our site.

AstroCharcha.com does not warrant that:

• The services will meet your specific requirements.
• The service will be uninterrupted, timely, secure, or error-free.
• The results obtained from the use of the service will be accurate or reliable.
• The quality of any products, services, information, or other material purchased or obtained by you through the service will meet your expectations.
• Any errors or defects in the website, services, or materials will be corrected. No advice or information, whether oral or written, obtained from the website or through the services shall create any warranty not expressly stated in the terms of use.

To the fullest extent permitted by applicable law, the website shall not be liable for any claims related to user content, including but not limited to claims arising under intellectual property rights, defamation, privacy, publicity, obscenity, or other laws. The website also disclaims all liability for any misuse, loss, modification, or unavailability of user content.

It is essential for the user to fully disclose their emotional, mental, and physical state to the astrologers on the website's panel when seeking advice, in order to make an informed decision regarding the astrological guidance provided.

The advisors/consultants/astrologers are independent members of the website and are not affiliated as employees with the website or its parent company. While the website conducts verification of the qualifications, credentials, and backgrounds of the advisors/consultants/astrologers, it expressly disclaims any endorsement, support, recommendation, verification, evaluation, or guarantee of any advice, information, or other services provided by the advisors/consultants/astrologers or the company. The website further disclaims any warranty regarding the validity, accuracy, completeness, security, legality, quality, or usefulness of any advice, whether oral or written, provided by the advisors/consultants/astrologers.

The website does not function as a suicide helpline platform. In the event that you are considering suicide or perceive yourself or others to be in imminent danger, it is imperative that you cease usage immediately, seek appropriate services promptly, and notify relevant law enforcement or emergency medical personnel. Should you be experiencing suicidal ideation, please promptly contact a suicide prevention helpline such as AASRA (+91-22-27546669).

The website shall not be held accountable for any error, flaw, or delay, or (a) for any inaccuracies or omissions in any data, information, or message, or (b) for any disruption or postponement in the transmission or dissemination of any data, information, or message, or (c) for any loss or damage resulting from or caused by any such error, flaw, delay, or interruption, whether directly, indirectly, incidentally, specially, or consequentially. Under no circumstances shall the website and/or the payment service provider, its employees, directors, and third-party agents involved in its processing, distribution, or management, be liable for any direct, indirect, incidental, consequential, or punitive damages, or for any insufficiency or inadequacy in the provision of services, or for any unauthorised access or alteration of data, or for any suspension or termination of services resulting therefrom.

Limitation of Liability

AstroCharcha.com shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses (even if AstroCharcha.com has been advised of the possibility of such damages), resulting from:

• The use or the inability to use the service.
• The cost of procurement of substitute goods and services resulting from any goods, data, information, or services purchased or obtained or messages received or transactions entered into through or from the service.
• Unauthorised access to or alteration of your transmissions or data.
• Any other matter relating to the service.

Indemnification

You agree to indemnify and hold AstroCharcha.com, its officers, directors, shareholders, predecessors, successors in interest, employees, agents, subsidiaries, and affiliates, harmless from any demands, loss, liability, claims or expenses (including attorneys' fees), made against AstroCharcha.com by any third party due to or arising out of or in connection with your use of the site.

Governing Law

These Terms will be governed by and interpreted in accordance with the Laws of India, without regard to its conflict of law provisions.

Entire Agreement

These Terms constitute the entire agreement between you and AstroCharcha.com regarding our services and supersede and replace any prior agreements we might have between us regarding the services.

Contact Us

If you have any questions about these Terms, please contact us at 

https://astrocharcha.com/contact-us 

Email: info@astrocharcha.com 

Address: B53, First Floor, Jeewan Park, Uttam Nagar, Delhi 110059.

This document was last updated on 14 April 2024.

Grievance Officer

Grievance Officer Name: Archana Gupta

Tel: +919717485826

Email: info@astrocharcha.com .

The above officer has been appointed in accordance with Information Technology Act 2000 and rules made there under. The Officer can be contacted if there are any discrepancies found on the website or there is any breach of Terms of Use, Privacy Policy or other policies or any other complaints or concerns.